Legal

Privacy Policy

Effective date: 2026-06-14

1. Information We Collect

Aurelia Concierge (“we”, “us”) collects minimal information. When you contact us via WhatsApp, Telegram, WeChat, or LINE, we receive the message content and your username/phone number as provided by those platforms. We do not require account registration and we do not collect payment information directly.

2. What We Never Ask For

We never ask for ID numbers or credit card details. All fees are paid directly on site.

3. How We Use Your Information

We use the information you voluntarily share solely to respond to your inquiry and to coordinate your booking with partner venues. We do not use your data for marketing purposes, profiling, or automated decision-making.

4. Cookies & Analytics

This Site may use essential cookies and anonymous analytics tools to understand how visitors interact with our pages. These do not identify you personally. The spin wheel and slot-match game operate entirely in your browser — no game data is transmitted to our servers.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. The only information shared externally is the booking details you explicitly ask us to relay to a partner venue.

6. Third-Party Platforms

When you contact us through WhatsApp, Telegram, WeChat, or LINE, those conversations are governed by each platform’s respective privacy policy. We recommend reviewing them:

7. Data Retention

We retain conversation records only as long as necessary to complete your booking and address any follow-up questions. You may request deletion of your data at any time by contacting us.

8. Children’s Privacy

This Site is not directed at individuals under 18 years of age. We do not knowingly collect information from minors.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us through any of the channels below.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with the updated date.

11. Contact

For privacy-related questions or data requests: